COVID-19 UPDATE FOR JUNE 19, 2020

UPDATED ~ STORE HOURS & IN STORE SHOPPING EXPERIENCE

With the move to Phase 2 in Alberta we have changed our in store shopping experience.

At this time, appointments are no longer necessary to shop in store.  We are still limiting the number of customers in store and asking everyone to respect each other and maintain physical distancing guidelines.  The maximum number of shoppers is 6, at which time the door will be locked until someone leaves.

Our hours have been extended.  We are now open Tuesday through Friday from 10:00am – 5:00pm, Saturday from 10:00am - 4:00pm.  We are also available Thursday evenings between 5:00pm and 7:00pm by appointment for those who can’t make it in during regular shop hours.

STORE SHOPPING OPTIONS

At Quincy’s Quilting we have a variety of options available for you to conduct your shopping.

1.  Shop online 24 / 7 at www.quincysquilting.ca for curbside order pickup Tuesday – Friday between 10:00am and 4:00pm, Saturday 10:00am - 4:00pm. 
2.  Shop online 24 / 7 at www.quincysquilting.ca for shipping via Canada Post.  We will continue to provide free shipping for orders of $100 or more through July 30th.  Orders will be shipped the next business day that we are open.
3.  Shop over the phone Tuesday – Friday between 10:00am and 4:00pm, Saturday 10:00am - 4:00pm for curbside pickup or shipping via Canada Post.  We will continue to provide free shipping for orders of $100 or more through July 30th.
4.  Email your order to quincysquilting@shaw.ca and we will contact you via phone during business hours to complete your order. 
5.  Place your order via Facebook private messenger and we will contact you via phone during business hours to complete your order. 
6.  UPDATED – SHOPPING IN STORE WITHOUT APPOINTMENT.  We have come up with some guidelines for shopping in-store to protect the safety of our employees and you, our customers.

Shopping in-store guidelines are as follows:        

• As we are limited to the number of people we can have in the store please do not bring other people / pets with you unless they are shopping as well.  This means spouses, friends, neighbours, or children. 
• To enter the store you will need to comply with our safety protocols and guidelines.  These are not negotiable and are subject to change.  If you choose not to comply with these safety protocols and guidelines you will not be allowed to enter the store.  They may not be what everyone else is doing but they are what Quincy’s Quilting is requiring.
• Each person entering the store will be required to fill out the COVID-19 self assessment and provide a phone number or email just in case contact tracing ever becomes necessary.
• We encourage the use of masks; however, we do not require a mask as our store is large enough to accommodate proper social distancing protocols.  
• Every customer will be provided with a brand-new pair of disposable gloves for shopping.  These gloves are required to be worn.  We have latex free options for those who require latex free.
• Please be patient with us, as we work to provide the best customer service experience possible given the current situation and circumstances. 

If you have a concern about any of our guidelines or service, please ask to speak to Melissa to discuss your concerns.  The employees are following the guidelines they have been instructed to follow.  They DO NOT have the authority to change any rule or guideline.   


LONG ARM QUILTING

Long arm quilting continues.  At the present time, this service is being provided as curbside drop-off or pick-up only.  Customers with quilts to drop off will not be allowed in the store.  The intake form is available online to print off for inclusion with your quilt.  If you have questions about long arm quilting, call us at the store at 587-274-2630 during regular days and hours of operation.  


PAYMENT OPTIONS

We accept Visa, MasterCard, debit, e-transfer to quincysquilting@shaw.ca and cash.